Privacy Policy

Last updated: August 31, 2026

HOWSTEAD respects your privacy. This Privacy Policy explains how information may be collected, used, shared, and protected when you visit HOWSTEAD.com, purchase a digital product, contact us, or otherwise interact with our website.

By using HOWSTEAD.com, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use the website, we may collect information you provide directly to us, including:

  • Name

  • Email address

  • Billing information

  • Order and purchase information

  • Information you provide when contacting us

  • Other information necessary to process or support your purchase

We may also automatically receive certain technical information when you visit the website, such as:

  • IP address

  • Browser and device information

  • General location information derived from your IP address

  • Pages viewed and interactions with the website

  • Referring websites or search information

  • Cookie and similar technology information

The specific information collected may depend on the website features and third-party services in use.

2. Payment Information

Payments may be processed by third-party payment providers.

HOWSTEAD does not necessarily receive or store your complete payment card information. Payment providers may collect and process payment information according to their own privacy policies and security practices.

We may receive information necessary to confirm and manage your transaction, such as payment status, transaction identifiers, billing details, and order information.

3. How We Use Information

We may use collected information to:

  • Process and fulfill purchases

  • Deliver digital products

  • Send order confirmations and transactional communications

  • Provide customer and technical support

  • Respond to questions and requests

  • Maintain and improve the website

  • Understand website usage and performance

  • Prevent fraud, abuse, or security incidents

  • Maintain business and transaction records

  • Comply with legal, tax, accounting, and regulatory obligations

  • Send marketing communications when permitted by law and, where required, with your consent

We do not sell personal information to third parties for money.

4. Digital Product Delivery

When you purchase a digital product, information such as your name, email address, order information, and payment status may be processed as necessary to complete the transaction and provide access to your purchase.

Digital product delivery may be provided through HOWSTEAD's website platform or other service providers used to operate the store.

5. Service Providers

HOWSTEAD relies on third-party service providers to operate portions of the website and business.

These providers may include services for:

  • Website hosting and ecommerce

  • Payment processing

  • Digital product delivery

  • Email and transactional communications

  • Analytics

  • Marketing

  • Fraud prevention and security

  • Accounting, tax, or business administration

These providers may process personal information as necessary to provide their services and are subject to their own privacy practices and legal obligations.

6. Cookies and Similar Technologies

HOWSTEAD.com may use cookies and similar technologies to operate the website, remember preferences, maintain shopping and checkout functionality, understand website usage, improve performance, and support analytics or marketing.

Some cookies may be necessary for the website to function. Other cookies may be optional.

Where required by applicable law, you will be provided with appropriate choices regarding non-essential cookies.

You can also control certain cookies through your browser settings, although disabling necessary cookies may affect website functionality.

7. Analytics and Advertising

HOWSTEAD may use analytics or advertising technologies to understand how visitors use the website, measure marketing effectiveness, and improve our products and services.

If analytics, advertising pixels, or similar technologies are used, information may be shared with or processed by the applicable service provider according to its privacy practices.

Where required by law, these technologies will be subject to applicable consent requirements.

8. Email Communications

We may send transactional emails related to purchases, downloads, account activity, customer support, or other requested services.

If you separately choose to receive promotional or marketing emails, you may unsubscribe using the unsubscribe option provided in those communications.

Unsubscribing from marketing emails will not prevent necessary transactional communications relating to purchases or customer service.

9. How Information May Be Shared

We may share personal information when reasonably necessary with service providers that help us operate the website and fulfill purchases.

We may also disclose information:

  • When required by applicable law or legal process

  • To protect the rights, safety, or security of HOWSTEAD, our customers, or others

  • To investigate suspected fraud, abuse, or security incidents

  • In connection with a merger, sale, restructuring, or transfer of all or part of the business

  • With your consent or at your direction

We do not disclose personal information except as described in this Policy or as otherwise permitted or required by law.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business and transaction records, resolving disputes, preventing fraud, and satisfying legal, tax, accounting, and regulatory requirements.

Retention periods may vary depending on the type of information and applicable requirements.

11. Data Security

We and the service providers supporting HOWSTEAD use reasonable measures intended to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide rights regarding your personal information, which may include the right to request:

  • Access to certain personal information

  • Correction of inaccurate information

  • Deletion of certain information

  • A copy of certain information

  • Restriction of or objection to certain processing

  • Withdrawal of consent where processing is based on consent

  • Opt-out rights regarding certain uses or disclosures of personal information

These rights vary by jurisdiction and may be subject to exceptions.

To submit a privacy request, contact orders@howstead.com. We may need to verify your identity before completing certain requests.

13. International Visitors

HOWSTEAD is operated from the United States.

If you access the website from another country, your information may be processed or stored in the United States or other countries where our service providers operate. Privacy and data-protection laws in those locations may differ from those in your country.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

14. Children's Privacy

HOWSTEAD products and services are intended for a general adult audience and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to HOWSTEAD, please contact us so the matter can be addressed.

15. Third-Party Links

HOWSTEAD.com may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of websites and services you choose to use.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to the website, our business practices, service providers, or applicable requirements.

Updates will be posted on this page with a revised Last updated date.

17. Contact Us

For questions about this Privacy Policy or requests concerning your personal information, contact:

HOWSTEAD
orders@howstead.com